FAQs

Production

  • Sydney’s Sweet Treats work within 3-4 week production or less.
  • All products are made fresh to order
  • Order cancellations must be made within 24 hours of the order
  • If you need your order by a certain date, please specify or contact us directly

Return Policy

  • As with all personal care products, we do not accept any returns or exchanges
  • In the event you receive an items that is damaged or defective please contact us directly at info@sydneyssweettreats.com or call 800.680.7276
  • Order cancellations must be made within 24 hours of the order

International Orders

At this time we do not ship internationally

Product Ingredients

  • Each product comes with a full list of ingredients on their label. Please email info@sydneyssweettreats.com or call 800.680.7276 with any further questions about specific ingredients in our soaps.
  • Each bar of soap may contain the following safe ingredients:
    • Coconut Oil
    • Essential Oils
    • Fragrance Oils
    • Colorants (approved by the U.S. Food and Drug Administration (FDA) for cosmetic use. Cosmetic-grade pigments, iron oxides, micas, glitter and FD& C (Food, Drug & Cosmetic) dyes are safe for use in soap and other body care products)
    • Glycerin
    • Oat Protein
    • Olive Fruit Oil
    • Purified Water
    • Palm Oil, Sustainable
    • Safflower Seed Oil
    • Shea Butter
    • Sodium Hydroxide

Why does it look like my soap is sweating?

Congratulations! You are in possession of high quality soap! Those little beads of clear liquid are pure vegetable glycerin, a natural by-product of the soap making process. If you live in a humid climate or keep your soap near the shower, the glycerin in the soap will sometimes absorb the moisture in the air causing it to look like its “sweating.” This reaction is totally harmless can wipe off easily.

Can I eat the soap?

Yes, our soaps look good enough to eat but they are NOT food. Do not eat!

Shipping

All online orders are generally shipped within 24-48 hours of their receipt.  Delivery can be expected within 3-5 business days.  You will be notified via email once your order has shipped.

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